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Customer Service

Shipping & Delivery
Please allow 2-3 business days for shipping unimprinted merchandise. Most orders ship within 2 business days.
Returns & Replacements
Returned merchandise will not be accepted without prior written Lindero Brands authorization. Unimprinted merchandise must be returned within 30 days from the purchase date, and there is a 10% restocking fee plus the cost of any damaged goods. Lindero Brands must be notified within 10 days from receipt of shipment of any damage or shortage of goods.
Sales Tax
Sales tax will be charged on all orders sold, or shipped, to California, Michigan, New Jersey, New York or Texas unless the appropriate Sales/Use Tax certificate for the applicable state is on file with Lindero Brands.
Trademark/Logos
Lindero Brands assumes no responsibility for determining who does or does not hold claim to a trademark or logo. Logos or trademarks depicted herein are to show design capability only. These designs are not available for sale and do not imply endorsement of any product within this website. Logo-bearing merchandise can only be purchased by or through the company to which the logos or symbols belong.
Artwork
Electronic File: Please email artwork and any instructions to info@linderobrands.com. If logo has been on file for two years or more, artwork must be resubmitted and a setup charge will apply.
Acknowledgements
All orders are acknowledged in writing by Lindero Brands. Any changes to an order must also be acknowledged in writing before proceeding with the order.
Artwork Charges
If artwork needs to be touched up, reconstructed, converted to a vector EPS, color separated or manipulated in any way, art charges will be incurred. These charges will be acknowledged before proceeding with the order. Artwork that requires manipulation may add additional time to production. Graphic services are billed at $35.00 per half hour. For typesetting requests, there will be a charge of $15.00.
Changes or Cancellations
Any change to, or cancellation of, an order in process will be subject to all costs incurred to date as well as a $50.00 cancellation charge. Changes to an order must be acknowledged in writing before Lindero Brands can resume processing the order.
Discontinued Styles/Components
Lindero Brands reserves the right to discontinue any item, packaging, component, or style without notification.
Drop Shipments
Orders that require shipments to more than one destination are subject to a charge of $6.40 per location. Drop ship address list must be submitted to Lindero Brands no later than 4 business days prior to scheduled ship date, MS Excel document preferred.
Imprint Information

Standard imprint sizes and locations are featured on the website; you must specify if a different location or imprint size is desired. Extra charges may apply for imprints larger than those specified in the catalog - Lindero Brands will advise before proceeding.

Catalog and website images are not necessarily to size. They illustrate basic styling and workmanship only. Imprint and product color variations may occur from the catalog and website to final product due to lighting and angle of photography. Imprint sizes given for products are approximate and can vary depending upon logos. Larger imprint areas are available on some items for an additional charge.

Product variations, prouct dimensions, imprint position, imprint size, and imprint colors may vary slightly within commercially acceptable standards. Due to variances of materials and other circumstances beyond our control, Lindero Brands cannot guarantee continuity of shade, color, size, texture or construction of finished goods from lot to lot. Due to manufacture tolerances, all dimensions have acceptable variations of 1/2". Lindero Brands is not liable for delays due to acts of God, material shortages, shipping or customs interventions. 

Large Quantity Pricing
For quotations on quantities above those shown on the website, please contact Lindero Brands.
Website & Blog Logos
Lindero Brands reserves the right to photograph any item it produces for the purposes of future marketing efforts.
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